Privacy Policy

Last updated: November 7, 2024

1. Introduction

Prabisha Consulting Pvt. Ltd. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our influencer marketing platform. Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the platform.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us, including:

  • Name, email address, and contact information
  • Company name and business details (for brands)
  • Social media profiles and follower statistics (for influencers)
  • Payment information and billing details
  • Profile photos and biographical information
  • Campaign content and communications

2.2 Automatically Collected Information

When you access our platform, we automatically collect:

  • IP address and device information
  • Browser type and operating system
  • Pages visited and time spent on pages
  • Referring website addresses
  • Cookies and similar tracking technologies

2.3 Third-Party Information

We may receive information about you from third parties, such as social media platforms when you connect your accounts, payment processors, and analytics providers.

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing, maintaining, and improving our services
  • Processing transactions and sending related information
  • Matching brands with suitable influencers
  • Sending administrative information, updates, and security alerts
  • Responding to your comments, questions, and customer service requests
  • Monitoring and analyzing usage patterns and trends
  • Detecting, preventing, and addressing technical issues and fraud
  • Personalizing your experience on our platform
  • Sending marketing communications (with your consent)
  • Complying with legal obligations

4. Information Sharing and Disclosure

4.1 With Other Users

Your profile information, including name, photo, and relevant statistics, may be visible to other users of the platform to facilitate campaign matching and collaboration.

4.2 Service Providers

We share information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.

4.3 Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities (e.g., court orders, government agencies).

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication mechanisms
  • Secure payment processing through PCI-DSS compliant providers
  • Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Data Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request a copy of your personal data
  • Rectification: Correct inaccurate or incomplete data
  • Erasure: Request deletion of your personal data
  • Restriction: Limit how we use your data
  • Portability: Receive your data in a structured format
  • Objection: Object to certain processing activities
  • Withdraw Consent: Withdraw consent for data processing

To exercise these rights, please contact us using the information provided at the end of this policy.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Remember your preferences and settings
  • Understand how you use our platform
  • Improve our services and user experience
  • Deliver targeted advertising
  • Analyze site traffic and trends

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our platform.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When we no longer need your information, we will securely delete or anonymize it.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Children's Privacy

Our platform is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.

11. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before providing any personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the platform after changes are posted constitutes acceptance of the updated policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Prabisha Consulting Pvt. Ltd.

Data Protection Officer

Email: [email protected]

Website: www.prabisha.com

GDPR Compliance

For users in the European Economic Area (EEA), we comply with the General Data Protection Regulation (GDPR). Our lawful basis for processing your data includes consent, contract performance, legal obligations, and legitimate interests. You have additional rights under GDPR, including the right to lodge a complaint with your local supervisory authority.

California Privacy Rights

California residents have specific rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt-out of the sale of personal information. We do not sell your personal information.